A wide array of tools and methodologies are now available to efficiently solve these tricky questions. The key is to apply the right invisible architecture according to the challenges you face: Annual events using collective intelligence in hive like environments, hackathons, story-telling workshops to refine your Purpose, teambuilding using Appreciative Inquiry, or operational approaches such as design thinking.
After over five years of belt tightening and managing the company by the numbers, a raft of new products and a confortable financial situation created the imperative of a new aggressive strategy that meant new ways of working in a more collaborative way, but also requiring much greater risk taking given the huge opportunities. This required new ways of working between business units as well as a shift in behaviours to make it work, all within a very short time frame.
After aligning the Executive Committee on objective and margins of manoeuver, a collaborative seminar bringing together 200 top managers for 3 days was organised to clarify the direction, create trust between key actors, and identify and work on the transversal projects needed to pull off this ambitious new strategy. Follow-up collaborative events were then co-facilitated within countries and on transversal projects over the next 6 months to ensure follow through and to make sure that the new ways of working were effectively empowering the entire organisation.
• A common patient centric approach through out the European region, allowing for flexibility for national regulations
• Rapid deployment within each country business unit
• The creation of transversal poles of excellence
• A renewed and shared sense of purpose throughout the entire European organisation